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DRS Signal Solutions

Customer Support Center The Customer Service Help Desk has been reorganized to develop a world-class customer support organization at DRS Signal Solutions. Known as the Customer Support Center, it is the fi rst point of contact for DRS Signal Solutions customers requiring all forms of support
Engineering Services As a global leader in engineering excellence, DRS Signal Solutions has the capability to provide world-class engineering services for our customers. Drawing upon decades of technical expertise, DRS Signal Solutions has been assembled from experienced electrical, mechanical, software, DSP, and RF Engineering staff familiar with all aspects of our product line. This staff will provide engineering support services, integration support, as well as software, hardware and RF engineering design and application support.
Field Support Services In an effort to provide world-class customer support, DRS Signal Solutions is pleased to introduce its Field Support Team. It is designed to be the center of excellence for all fi eld support, on-site technical support, preventive and corrective maintenance, extended warranty services, logistics and life cycle management needs of our customers. Our mission is to deliver specialized technical and operational support via fi eld operations, supply and maintenance management for all DRS Signal Solutions products deployed in a full range of operating environments and locations.
Integrated Logistics Support TeamDoes your organization face the challenge of effective system life-cycle management, logistics support, and obsolescence planning? Work with the DRS Signal Solutions Integrated Logistics Support Team (ILST) to develop a comprehensive logistics support and life-cycle management plan prior to equipment deployment that can entail back-end support for extended warranty, return and sparing services.
Training ServicesDRS Signal Solutions introduces DRS University, a world-class training facility offering a comprehensive inventory of courses and training delivery methods to meet all your training needs, regardless of where your mission takes you. Our modular system allows for the custom design of a training program to meet your specifi c operational needs. Classes can be conducted at DRS University on site in our Gaithersburg, Maryland facility, or at a location of your choice. We have the ability to conduct many of our courses in a fi eld location anywhere in the world through the use of our mobile training unit.

Customer Support Center
Data Sheet
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Engineering Services
Data Sheet
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Field Support Services
Data Sheet
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Integrated Logistics
Support Team
Data Sheet
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Training Services
Data Sheet
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